Frequently Asked Questions

What is a Fire Claim?

A Fire Claim includes any right to payment or reimbursement from PG&E[1] for losses or damages arising from fires that occurred in prior to January 29, 2019.

Fires by Category and County
Camp Fire (2018): Butte County
North Bay Fires (2017): Butte County, Calaveras County, Humboldt County, Lake County, Mendocino County, Napa County, Nevada County, Solano County, Sonoma County, Yuba County
Ghost Ship Fire (2016): Alameda County
Butte Fire (2015): Amador and Calaveras County

Fires by Name (Not Exhaustive)
37, Adobe, Atlas, Blue, Butte, Camp, Cascade, Cherokee, Ghost Ship, Honey, La Porte, Lobo, Maacama, McCourtney, Norrbom, Nuns, Partrick, Pocket, Point, Pressley, Pythian (a.k.a. Oakmont), Redwood, Sullivan, Sulphur, and Tubbs.

If you do not see the fire that is the basis of your claim in the list above, but still believe that you have a claim, you can check “other” and provide the date and description when you fill out your Fire Claim form.

[1] PG&E Corporation or Pacific Gas and Electric Company (collectively, PG&E), Debtors in United States Bankruptcy Court, Northern District of California, Case No. 19-30088-DM (Lead Case).

What types of losses can be claimed?

You can file a Fire Claim for any losses, damages or injury resulting from the Northern California fires that occurred before January 29, 2019.  Examples include, but are not limited to:

  • Damage to home or structures
  • Damage to trees or landscaping
  • Loss of personal property
  • Personal injury or wrongful death
  • Business loss or interruption
  • Lost wages or earning capacity
  • Evacuation, displacement, and relocation expenses
  • Loss of community and essential services
  • Agricultural loss
  • Emotional distress (loss of society and support, loss of consortium, pain and suffering, annoyance and discomfort)
  • Other loss or damage

What will it cost to file a Fire Claim?

There is no fee to file a Fire Claim with the Bankruptcy Court-appointed Claims Agent.

Who is eligible to file a fire claim?

Any person or entity who believes money is owed to them by PG&E for loss or injury resulting from the Northern California fires before January 29, 2019.  This includes property owners, renters, occupants, businesses and others.

Can renters file Fire Claims?

Yes, renters can file Fire Claims.

Can I file a Fire Claim if I did not have any insurance?

Yes, you can file a Fire Claim for any of your losses or damages.

What if I already received money from my insurance company? Can I still file a Fire Claim?

Yes, if you have losses or damages that were not covered by insurance you may file a Fire Claim.

What if I signed onto a class action or other lawsuit? Can I still file a Fire Claim?

Yes.

Can I submit a Fire Claim if I do not know the value of my losses or damages?

Yes. Many people do not know the full extent of their losses or damages. The most important thing is for you to file a Fire Claim before the December 31, 2019, 5:00 p.m. PST deadline.  If you do not have a value for your losses or damages, you can estimate an amount or put “unknown.”  You may amend your Fire Claim later.

What if I already filed a claim with the Wildfire Assistance Program (WAP)?

Even if you have already filed a claim with WAP, you can still file a claim in the PG&E Bankruptcy. WAP is separate from the PG&E Bankruptcy cases.

My home survived. Do I still have a Fire Claim?

Maybe. Fire Claims are not limited to home loss and you may have a Fire Claim for other losses or damages.

How much work is involved in submitting a Fire Claim?

There are only 11 questions on the Fire Claim form. Most Fire Claim forms can be completed in under 30 minutes.

Do I have to hire an attorney?

No. You may file a Fire Claim without an attorney.  If you wish to consult an attorney, you may do so.  If you choose to hire an attorney you may incur a fee according to agreed upon terms. Attorneys representing fire claimants typically recover fees on a contingency basis (i.e., as a percentage of the amount recovered on your claim).

Who will see my personal data?

All of the information you provide on the filed Fire Claim form will be accessible by the general public.  If you would like to limit disclosure of your personal data, you should consult with your own attorney.

How/Where do I file a Fire Claim?

The Bankruptcy Court has approved a special Proof of Claim (Fire Claim Related) form.

You may complete and submit your Fire Claim online or

you can download and print the Fire Claim form, complete and mail as instructed on the form, or

you can also file in person at one of the PG&E’s Claim Service Centers located at the following PG&E locations (through the Bar Date (December 31, 2019) during the hours of 8:30 a.m. – 5:00 p.m. Pacific Time):

(i) 350 Salem Street, Chico, CA 95928;
(ii) 231 “D” Street, Marysville, CA 95901;
(iii) 1567 Huntoon Street, Oroville, CA 95965;
(iv) 3600 Meadow View Road, Redding, CA 96002;
(v) 111 Stony Circle, Santa Rosa, CA 95401;
(vi) 1850 Soscol Ave. Ste 105, Napa, CA 94559

What is the deadline to file Fire Claims?

Fire Claims must be received by the Bankruptcy Court-appointed Claims Agent on or before 5PM Pacific Time on December 31, 2019.

What will happen if I don’t file a Fire Claim by December 31, 2019 at 5:00 p.m. PST?

If you do not file your Fire Claim by 5:00 p.m. PST on December 31, 2019, you may not receive money from the PG&E bankruptcy estate. If you miss the deadline to file a Fire Claim you should contact an attorney to discuss your options.

How do I know if my Fire Claim form was properly filed?

If you submit your Fire Claim electronically, you will receive an email receipt. If you mail your Fire Claim and would like to receive a file-stamped copy for your records, then you must include a copy of your Fire Claim in a self-addressed, postage-paid envelope.

How can I check if my claim is on file?

You can check if your claim is on file by searching for your name or claim number in the claims register.

How will I receive updates on the status of my Fire Claim?

There is typically no individual communication with claimants (individuals or entities that filed a claim) unless there is a claim objection or until distributions commence.

How long before we see any money?

It is not possible to predict at this time.